Last Updated: September 09, 2025

Bliss Global Tech (“Bliss Global Tech”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit www.blissglobaltech.com, contact us, request our services, or otherwise interact with us.

By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.

1. About Bliss Global Tech

Bliss Global Tech is a software development and technology services company providing custom software development, CRM and ERP solutions, SaaS development, business process automation, AI solutions, web and mobile application development, e-commerce development, API integrations, cloud services, and related technology services.

2. Information We Collect

Depending on how you interact with us, we may collect the following information.

Information You Provide

When you contact us, request a quotation, discuss a project, or submit an enquiry, we may collect:

  • Full name
  • Business or company name
  • Email address
  • Phone number
  • Job title or professional information
  • Project requirements and business information
  • Information included in your messages or enquiries
  • Information you voluntarily provide during consultations or meetings

Please do not provide confidential, sensitive, or regulated information through our public website forms unless we specifically request it through an appropriate secure channel.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website or source
  • Approximate geographic information
  • Website usage and interaction information

This information helps us understand how visitors use our website and improve its performance and user experience.

3. How We Use Your Information

We may use information we collect to:

  • Respond to enquiries and requests
  • Understand your project requirements
  • Prepare proposals and quotations
  • Communicate with you about our services
  • Provide and manage our services
  • Develop, test, maintain, and support software applications
  • Manage client relationships and projects
  • Improve our website, services, and customer experience
  • Send service related communications
  • Send marketing communications where permitted by applicable law
  • Prevent fraud, misuse, unauthorized access, and security incidents
  • Comply with applicable legal and regulatory obligations
  • Maintain business records
  • Protect our legal rights and interests

We aim to collect and use only information that is reasonably necessary for the relevant purpose.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and measure the effectiveness of our website and marketing activities.

Cookies may be provided by Bliss Global Tech or by third party service providers used on our website.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Analytics and Third Party Services

We may use third party tools and services for purposes such as website analytics, communication, security, hosting, performance monitoring, forms, marketing, and customer relationship management.

These third parties may process information on our behalf or according to their own privacy policies.

Where applicable, third party services may include hosting providers, analytics platforms, communication providers, payment providers, CRM platforms, cloud infrastructure providers, and other technology providers.

We do not sell your personal information as a commercial product.

6. Sharing of Information

We may share information with trusted third parties when reasonably necessary to operate our business or provide our services.

These parties may include:

  • Hosting and cloud service providers
  • Software and infrastructure providers
  • Analytics and website service providers
  • Communication and email providers
  • Payment processors
  • Professional advisers
  • Security and technology service providers
  • Legal or regulatory authorities where required by law

We seek to ensure that third parties handling personal information for us use appropriate safeguards and process information only for legitimate purposes.

We may also disclose information where necessary to protect our rights, prevent fraud or security threats, enforce agreements, or comply with a legal obligation.

7. Client and Project Information

When you engage Bliss Global Tech for software development or technology services, we may receive information relating to your business, employees, customers, systems, applications, databases, APIs, or other project environments.

The handling of such information may also be governed by the relevant project agreement, statement of work, confidentiality agreement, data processing agreement, or other contractual arrangement between you and Bliss Global Tech.

Where we process personal information on behalf of a client as part of providing technology services, our role and responsibilities may be defined by the applicable client agreement and data protection requirements.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, loss, disclosure, or destruction.

Depending on the nature of the information and service, safeguards may include:

  • Access controls
  • Authentication mechanisms
  • Secure communications
  • Restricted access to systems
  • Secure hosting environments
  • Backup and recovery procedures
  • Monitoring and security practices
  • Appropriate confidentiality obligations

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, or protect our legitimate interests.

The appropriate retention period may vary depending on the type of information and the circumstances in which it was collected.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information.

These may include the right to:

  • Request information about how your personal data is processed
  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion or erasure where applicable
  • Withdraw consent where processing is based on consent
  • Object to or restrict certain processing
  • Request other rights available under applicable privacy laws
  • Submit a privacy related complaint

Under India’s DPDP framework, applicable data principals have rights and mechanisms relating to consent, correction, erasure, and grievance redressal.

To exercise an applicable privacy right, contact us using the details provided below.

We may need to verify your identity before processing certain requests.

11. International Data Transfers

Bliss Global Tech operates from India and may work with clients and technology providers located in different countries.

Depending on the services and technologies used, personal information may be processed or stored in countries other than the country in which you are located.

Where applicable, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection requirements and contractual obligations.

12. Children’s Privacy

Our website and services are primarily intended for businesses and professional users.

We do not knowingly seek to collect personal information from children through our website. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

13. Third Party Websites

Our website may contain links to third party websites, platforms, or services.

Bliss Global Tech is not responsible for the privacy practices, security, content, or policies of third party websites.

We recommend reviewing the privacy policy of any third party website before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy related request, please contact us:

Bliss Global Tech
Website: www.blissglobaltech.com
Email: info@blissglobaltech.com

We will make reasonable efforts to respond to privacy enquiries within the timeframe required by applicable law.